Self Storage Frequently Asked Questions
1. Do you offer services for both the household and business customer?
Yes. Our storage units are used to for both household storage and business storage. We also rent offices at this location. Click to view more specific information on business storage or residential storage.
2. Can anybody drive onto this property or do you need a PIN number?
Gate access is via a PIN. The property can't be accessed without a PIN.
3. What is a roll-up door?
A roll-up door is the same type of door used on most garages. Roll-up doors tend to make loading and unloading easier and allow you to pack your space more efficiently.
4. Do I get a lock when I rent a unit?
You are responsible for your own lock. You can purchase a lock from us when you book your unit or purchase a lock from another retailer.
5. What's the difference between office hours and gate hours?
The office hours are the hours of operation for the facility. Our management team is available to assist you during these ours. The gate hours are the hours that your unit can be accessed.
Back To Top
6. How far in advance can I book a reservation?
We typically allow reservations up to 30 days in advance. It is best to call us to see if we have units available in your timeframe. Call us today at 661-948-2098.
Back To Top
7. What is the difference between an indoor and outdoor unit?
An outdoor unit gives you direct access to your unit. An indoor unit requires entering the building before you can access your unit. We offer both indoor and outdoor units at this facility.
Back To Top
8. What are your payment terms?
We offer month-to-month leases as well as long term leases. You can pay monthly or you can have us automatically bill your card each month.
Back To Top
9. Do you accept credit cards?
Yes. We accept Visa and Mastercard.
Back To Top
10. Can I pay my bills online?
Online bill payment is not an option at the moment. We plan on offering this feature in the future.
Back To Top
11. What sizes are available and how do I pick my size?
Our available sizes are listed on our the homepage. Our team of storage professionals is here to help you find the ideal size to meet your needs. Call us today at 661-948-2098 or better yet, come in and talk to us in person.
Back To Top
12. What is climate control?
Climate controlled units are available at some of our facilities. Climate controlled units allow you to set and maintain a consistent temperature for climate sensitive items. Climate controlled units are not offered at this facility.
Back To Top
13. Do you offer RV/boat/car/motorcycle parking?
Our storage units from 10'x20' and up are suitable for storing cars, boats and other recreational vehicles.
Back To Top
14. What is a drive-up unit?
This is a unit with outdoor access and a unit that you can drive your vehicle up to and unload. Our facility includes drive up units.
Back To Top
15. What kind of security do you have?
We offer PIN access to the facility as well as a manager that lives on site.
Back To Top
16. What does "on-site" manager mean?
An on-site manager is someone that lives in an apartment at the facility. This is an added security precaution that many of our facilities feature. The Budget Self Storage facility in Lancaster, CA has an on-site manager.
Back To Top
17. Can I buy boxes and other packing products from this location?
We sell both boxes and locks at this location.
Back To Top
|
